One of our Field Reporting Solution products keeps finding new applications and users. As the cost to businesses of replacing missing items increases with the new reality of inflation (something we’ve not experienced in the UK for years), the need to track and keep hold of equipment becomes commercially imperative.
The Infonote Asset Manager system comprises a mobile app and a desktop portal. That gives companies with field operatives the best of both worlds. It allows mobile personnel to interact with and quickly locate equipment on-site. Meanwhile, back at base, admin staff can manage a resource pool of assets to ensure that the right equipment is in the right place at the right time so that the field teams can perform their duties and deliver the company’s service.
We have many customers that use the Asset Manager platform; some in its stock configuration, others with bespoke functions and additions provided by us to tailor the package to their specialist business needs. That’s something we often do for many of our products. (It’s a clear advantage we can offer by being the software originators and developers. No one knows these solutions better).
“What’s key to the functionality of our Asset Manager system, whether customised or not, is the simple yet highly effective ability to keep track of stuff that a business owns,” explains our MD Pete Whelan. “QR codes affixed to items are scanned by field operators using their smartphone camera in the mobile app. That immediately updates the admin dashboard with confirmation of the asset’s physical location. It could be a floor mop belonging to a contract cleaning company in a school cupboard or a JCB at a construction site.”
The Asset Manager system also allows individuals or teams to be assigned as responsible for an asset. Generating a log of asset movements, locations and responsible persons helps with traceability and quality control. It also helps to track down assets that go missing. While this real-time visibility of current and available assets (and missing assets) prevents unexpected shortages, it also removes the tendency to over-purchase. That’s a tangible cost saving.
QR code labelling of assets works well. It’s a straightforward process that eliminates errors as field operators don’t need to type details into a mobile device; they just scan the QR code.
Scanning the assets at a given location is great for conducting a site audit, where reports can be automatically generated detailing the value of assets while notifying management of any that are missing, misplaced or damaged. It’s ideal as evidence for insurance valuations as well.
The Infonote Asset Manager is designed to work across organisations of different sizes, with software that accommodates almost any business model. Some of our customers are small owner-managed businesses. Others are larger corporate organisations with multiple premises – or that service a client base that has a spread of locations regionally or nationally.
See our Case study: TTB Contracts is a Midland’s-based specialist cleaning contractor with 200 staff that serves the education sector across 50 sites. The company has been an Infonote Asset Manager customer for years. Read how TTB admin staff use the Asset Manager System to monitor and record the entire life cycle of every asset, which helps the company to manage its finances more accurately, and how the business continues to enjoy an enviable return on investment.